For International Clients · Indian IT Dispute Resolution

Your Indian
Software Vendor
Didn't Deliver.

You paid. They promised. Now there's silence, excuses, or half-built work. If an Indian IT company has failed your project, breached your contract, or vanished with your money - you have legal rights enforceable in India. We are your legal team on the ground.

Clients from USA, UK, EU, Australia, UAE & beyond
Indian courts, arbitration & out-of-court settlements
No need to travel to India - we handle everything
REAL CASE SCENARIOS
Non-Delivery of Software

Project deadline passed, vendor unreachable, no deliverables received

Substandard Work Delivered

Code delivered is unusable, full of bugs, or completely different from specs

Payment Taken, Gone Silent

Full or partial advance paid, vendor stops responding to emails/calls

Contract Terms Violated

NDA breached, IP stolen, or agreed-upon milestones consistently missed

Most cases resolved in 30–60 days
International Client Engagements
Vendor Dispute Resolution
Contractual Enforcement Support
Strategic Legal Representation

We Know Exactly
What You're Going Through

Hiring an Indian software development company seemed like a smart move - competitive pricing, English communication, large talent pool. But something went wrong. Maybe they delivered code that simply doesn't work. Maybe they took your advance and disappeared. Maybe they're holding your source code hostage demanding more money.

You're thousands of miles away, unsure if Indian law even protects you, and every email you send goes unanswered. This is exactly where we step in.

We are a specialist legal practice that exclusively represents international clients against Indian technology vendors. We know the tactics these companies use. We know the courts, the arbitration forums, and the settlement levers. And we work entirely on your behalf, remotely, from the moment you engage us.

01

"They keep promising next week."

Delay tactics are the oldest trick in the book. We issue a formal legal notice that changes the dynamic immediately.

02

"They say the contract doesn't apply here."

It does. Indian contract law is robust and fully enforceable - even with foreign parties and foreign-jurisdiction clauses.

03

"I don't have the money to fight this in India."

Our litigation costs are a fraction of what you'd spend in your home country - and far less than what you've already lost.

04

"I don't even know where to start."

Start with a free 30-minute call. We'll tell you exactly what you have, what it's worth, and what your options are.

Common Dispute Types Against
Indian IT & Software Vendors

Every dispute is different, but most fall into recognisable patterns. Find your situation below.

High Volume

Project Non-Delivery

The vendor accepted your project, received full or partial payment, but never delivered the agreed software, application, or digital product within the contracted timeline - or at all.

Legal notice & demand for refund
Civil suit for breach of contract
FIR filing for cheating / fraud (BNS)
Applicable Law: Indian Contract Act 1872 · IT Act 2000 · BNS Section 420
High Volume

Defective / Substandard Delivery

The vendor technically "delivered" but the output is riddled with bugs, completely non-functional, built with the wrong technology stack, or bears no resemblance to the agreed specifications.

Technical expert assessment & report
Compensation claim for rectification costs
Consumer forum / NCDRC complaint
Applicable Law: Contract Act · Consumer Protection Act 2019 · SEBI (if publicly traded)
Critical

NDA Breach & IP Theft

Your vendor signed an NDA then shared your proprietary business logic, source code, data, or trade secrets with competitors - or built a nearly identical product for another client using your IP.

Emergency injunction to stop further disclosure
Civil & criminal action for trade secret misuse
Digital forensic evidence collection
Applicable Law: IT Act 2000 · Copyright Act 1957 · BNS Section 408/409
High Volume

Advance / Retainer Fraud

The vendor demanded and received a substantial upfront payment or monthly retainer, then stopped working, disappeared, or became uncontactable - with your funds held in India.

Cyber Crime Cell FIR filing
Bank account freeze application
Money recovery suit with interest
Applicable Law: BNS 420 (Cheating) · IT Act · FEMA (cross-border payments)
Common

Source Code Withheld / Hostage

Work was partially done, but the vendor is now refusing to hand over the source code, repositories, or project files unless you pay additional undisclosed amounts or sign a waiver of your contractual rights.

Mandatory injunction to compel delivery
Specific performance suit
Contempt of court if court-ordered delivery ignored
Applicable Law: Specific Relief Act 1963 · Copyright Act 1957
Common

Fake Team / Resume Fraud

The vendor presented senior developers and certified architects during sales, but assigned your project to juniors, freelancers, or outsourced it without disclosure - directly causing project failure.

Fraudulent misrepresentation claim
Full contract rescission & refund
Damages for consequential business loss
Applicable Law: Contract Act S.17 (Fraud) · BNS S.420 · Consumer Protection Act
Critical

Data Breach & Privacy Violation

The Indian vendor had access to your customer data, employee records, or sensitive business data and failed to secure it - resulting in a breach, or sold/used the data without authorisation.

CERT-In complaint filing
Civil damages for PDPA / GDPR violations
Criminal prosecution under IT Act Section 43A/66
Applicable Law: IT Act 2000 S.43A · DPDP Act 2023 · BNS S.405
Common

Milestone Billing Abuse

The vendor invoiced for milestones that were never actually completed, overstated work done, charged for phantom features, or fabricated timesheets for billed hours that don't correspond to real work.

Forensic audit of deliverables vs invoices
Overpayment recovery with interest
Fraud complaint for false invoicing
Applicable Law: Indian Contract Act · BNS S.464 (Forgery) · S.420

How We Fight for You
From Across the World

You don't need to fly to India. You don't need to know Indian law. You just need to tell us what happened - we handle everything else from our offices in India, using secure digital communication throughout.

01

Free Initial Assessment

Book a 30-minute video call. Tell us what happened in plain language. We'll assess the strength of your case, the applicable Indian laws, your recovery options, and a realistic outcome estimate - all at no charge.

02

Evidence & Document Review

Share contracts, email threads, invoices, screenshots, chat logs, and any other correspondence securely via our encrypted portal. Our team builds the complete picture of your case and identifies every viable legal angle.

03

Legal Notice & Settlement Attempt

We serve a formal legal notice on the vendor - on your behalf, under your authorisation - giving them a final opportunity to settle. In our experience, 40% of disputes resolve at this stage, saving time and costs.

04

Arbitration or Court Filing

If settlement fails, we file in the appropriate forum - civil court, consumer forum, arbitration tribunal, or cyber crime cell depending on your case type. We handle all paperwork, hearings, and representations in India.

05

Recovery & Enforcement

We pursue enforcement of any judgment or award, including asset attachment, bank account freeze orders, and - where the dispute was cross-border - coordination with your home jurisdiction's courts for recognition of Indian decrees.

Your Dedicated Indian Legal Team. No Borders Required.

Most international clients who get defrauded by Indian vendors give up - not because they have no case, but because they don't know who to turn to. We exist precisely for this gap.

Fully Remote Engagement

Every step of the process - consultation, evidence review, authority letters, updates - handled digitally. You never need to visit India.

IT Sector Specialists Only

We handle only technology and software disputes - not general litigation. This specialisation means faster, sharper, more effective legal strategy.

Transparent, Fixed-Phase Billing

No surprise invoices. Each phase of your case - notice, filing, hearing, enforcement - is priced upfront so you always know what you're committing to.

Multi-Jurisdiction Coordination

We coordinate with your local counsel in the US, UK, UAE, EU or Australia where cross-border enforcement or GDPR/data protection implications arise.

Technical + Legal Team

Our in-house technical consultants understand code, architectures, and software contracts - so we never miss a technical argument that a pure-law firm would overlook.

Representative Engagements
Software Non-Delivery
International SaaS company vs. Indian development vendor Cross-border dispute involving incomplete delivery, source code access, and contractual enforcement.
IP & Source Code Dispute
Overseas technology business vs. outsourced engineering team Engagement relating to intellectual property ownership, repository control, and project continuity.
Contract Enforcement
Foreign client vs. Indian software agency Dispute concerning milestone delays, payment obligations, and vendor accountability.
Vendor Misrepresentation
International startup vs. offshore service provider Review and escalation of misleading capability claims, delivery failures, and communication breakdowns.
Cross-Border Recovery
Support
Technology clients operating across multiple jurisdictions Coordination of legal, technical, and documentation processes involving Indian counterparties.
Illustrative cases. Client names withheld per confidentiality agreements.

What Evidence Strengthens Your Case

Don't worry if you don't have everything - we help you identify and preserve what's available. But the more of the below you have, the stronger your position.

Contract & Agreement Documents
Strong Signed service contract or SoW
Strong NDA signed by vendor
Good Project brief / specifications document
Good Proposal/quote accepted by you
Useful Email chain confirming project terms
Payment Records
Strong Bank transfer receipts (SWIFT/wire)
Strong Invoices from vendor with amounts
Good Crypto / PayPal / Wise transaction records
Good Milestone payment schedules
Useful Credit card statements showing payments
Communications
Strong Email threads with vendor
Strong WhatsApp / Slack / Teams chat exports
Good Video call recordings (if any)
Good Screenshots of promises / commitments
Useful Vendor's website/LinkedIn at time of hire
Technical Evidence
Strong Code / deliverables received (even if bad)
Strong Access to shared repos (GitHub/GitLab)
Good Project management tool exports (Jira, Trello)
Good Expert report on code quality
Useful Screenshots of failing app / product

Questions from International Clients

Yes - completely. Indian civil and criminal procedure allows you to be represented by a duly authorised attorney (an advocate) holding a Power of Attorney on your behalf. You sign the PoA in your home country (with an apostille where required), send it to us, and we handle every aspect of the Indian legal proceedings in your name. You are kept informed at every stage but never need to step on a flight.

Choice-of-law and choice-of-jurisdiction clauses are respected in India to a significant degree - but they do not strip Indian courts of jurisdiction, particularly for tort claims (fraud, criminal breach of trust) and regulatory matters. Moreover, if the vendor is an Indian company with assets in India, a foreign judgment still requires enforcement proceedings in India. We advise on the optimal forum strategy for your specific clause and case facts in the initial assessment.

Once you share the basic case facts and relevant documents, we can typically draft and serve a formal legal notice within 48–72 hours. The notice is sent by registered post with acknowledgement due and simultaneously by email, creating a documented paper trail. In urgent situations (e.g. where data is actively being misused or money is being transferred out), we can apply for emergency interim injunctions in Indian courts with as little as 24 hours' notice.

Absolutely. Individual freelancers are as liable under the Indian Contract Act as incorporated companies. If an individual took payment from you and failed to deliver, they are personally liable for civil damages and potentially criminal fraud. FIRs can be filed against individuals directly. Recovery is harder (no corporate assets), but criminal pressure via police and Cyber Crime Cell complaints is often highly effective against individual fraudsters.

Our fees are fixed per phase - legal notice, arbitration/court filing, hearing representation, enforcement - so you always know what you're spending. The initial case assessment is free. For cases above a certain recovery threshold, we may offer a hybrid structure combining a lower fixed fee with a small success fee on recovery. Contingency-only arrangements are not available. Full fee information is provided during the initial consultation.

Changing a company name or even dissolving does not eliminate liability. Directors and promoters of Indian companies can be personally sued and prosecuted. If a successor entity was created to evade liability, courts can pierce the corporate veil. We use MCA21 (Ministry of Corporate Affairs) records, GST filings, and investigative means to trace directors, beneficial owners, and associated entities - and pursue them directly.

Free Case Assessment · No Commitment

Don't Let an Indian Vendor
Get Away With It.

You have rights. You have a case. You just need the right team in the right country. Tell us what happened - the first conversation is free, confidential, and will give you a clear picture of your options.

Free 30-minute initial consultation
Strictly confidential, attorney-client privilege applies
Response within 24 hours guaranteed
No travel to India required - ever

Start Your Case Review

Book a free confidential call with our senior counsel - available across time zones.

We serve clients from:
🇺🇸 USA 🇬🇧 UK 🇦🇺 Australia 🇦🇪 UAE 🇩🇪 Germany 🇨🇦 Canada 🇸🇬 Singapore + 21 more
<
WhatsApp Icon
Chat with us